Refund policy

RETURN & REFUND POLICY

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You'll also need your receipt or proof of purchase.

How to Start a Return To start a return, contact us at GracefullyMadeCreation@gmail.com. Once your return is accepted, we'll send you a return shipping label along with instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

Damages & Issues Please inspect your order upon reception and contact us immediately if your item is defective, damaged, or incorrect so we can make it right.

Non-Returnable Items The following items cannot be returned:

• Custom or personalized items
• Sale items
• Gift cards
• Items not in their original condition

Exchanges The fastest way to exchange an item is to return it and, once the return is accepted, place a new order for the item you want.

European Union Orders If your order is being shipped to the European Union, you have the right to cancel or return it within 14 days for any reason, without justification. The same condition requirements apply.

Refunds Once we receive and inspect your return, we'll notify you of the approval status. If approved, your refund will be processed to your original payment method within 10 business days. Please allow additional time for your bank or credit card company to post the refund. If more than 15 business days have passed since your return was approved, please contact us at GracefullyMadeCreation@gmail.com.